2. Red Hawk Ridge Customer Survey
   Thank you for assisting Red Hawk Ridge Golf Course by providing useful information concerning our course, amenities and customer service. We greatly appreciate your feedback.
4. Demographic Questions
6. In what city do you live?*
8. What is your age?*

   1. 18-24
   2. 25-34
   3. 35-44
   4. 45-54
   5. 55-64
   6. 65+
9. What is your gender?*

   1. Male
   2. Female
11. Is this your first time playing Red Hawk?*

    1. Yes
    2. No
12. Did you play in a tournament at Red Hawk?*

    1. Yes
    2. No
14. How did you hear about us?*
    -- Select One --BlankMagazine advertisementWebsiteGolfNowDrive bySearch engineI-25 highway sign
16. In what month did you last play Red Hawk Ridge?*
    -- Select One --JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
18. Enter your email address (if you'd like to be included in the monthly prize drawing - not required)
22. Overall Impressions
    Rate the following aspects of Red Hawk Ridge using the following scale.
    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable
24. Overall course conditions*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
25. Course layout (memorable)*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
27. Quality of practice facilities*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
28. Tee time availability

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
30. On-course services (restrooms, drinking water, etc.)*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
31. Clubhouse amenities (Pro Shop, Clubhouse Grill, bar)*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
33. Overall value*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
34. Overall enjoyment*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
38. Course Conditions
    Rate the following aspects of the golf course conditions.
    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable
40. Condition of greens*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
41. Condition of fairways*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
43. Condition of tees*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
44. Condition of rough*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
46. Condition of bunkers*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
47. Condition of cart paths*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
49. Condition of golf carts*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
50. Pace of play*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
54. Practice Facility
    Rate the following aspects of the practice facility.
    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable
56. Quality of practice balls*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
57. Quality of turf hitting areas*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
59. Hours of operation*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
60. Price for practice balls*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
62. Quality of practice putting green*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
63. Overall enjoyment*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
67. Pro Shop
    Rate the following aspects of the Red Hawk Ridge Pro Shop.
    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable
69. Quality of merchandise*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
70. Selection of merchandise*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
72. Price*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
73. Customer service*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
77. Clubhouse Grill
    Please rate the following aspects of the Clubhouse Grill.
    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable
79. Quality of food*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
80. Selection of food*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
82. Price*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
83. Service*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
85. Cleanliness*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. N/A
89. Overall quality and personal preferences
    Please answer the following general questions and Red Hawk and your golfing preferences.
91. Overall, how do you rate the quality of your last golf experience at Red Hawk Ridge Golf Course?*

    1 = Excellent; 2 = Good; 3 = Satisfactory; 4 = Needs Improvement; 5 = Unacceptable

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
93. Comments
    Provide any comments you may have about the course, pro shop, Clubhouse Grill, and/or customer service.
95. On a 1-10 scale, with 10 being extremely likely and 1 being extremely unlikely, how likely is it that you would recommend Red Hawk Ridge to a friend, colleague or family member?*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
    6. 6
    7. 7
    8. 8
    9. 9
    10. 10
96. If you answered 6 or less, please tell us why
98. What are the primary barriers to playing Red Hawk Ridge more often? Choose up to 3:*

    1. I don't have enough time
    2. Price is too high
    3. Pace of play is too slow
    4. Speed of greens is too slow
    5. Speed of greens is too fast
    6. Proximity to home / work
    7. Course conditions are not good
    8. Course is not challenging enough
    9. Weather is poor
    10. Lack of short game practice area
100. Considering the last 12 months, how have you made your tee time reservations at Red Hawk Ridge (choose 1)?*

     1. RedHawkRidge.com
     2. In person at the Pro Shop
     3. By phone
     4. I walked up without a reservation
     5. On GolfNow.com
     6. On ColoradoGolf.com
     7. Played in a tournament
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103. Email address

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